Delete your account and data
Mi Presupuesto Mensual
You can delete your «Mi Presupuesto Mensual» account at any time, from the app or by email. You don't need an account to use the app: if you never created one, we keep no data about you on our servers.
From the app
- Open the app and sign in with the account you want to delete.
- Go to More → Settings.
- In the Account section, tap “Delete my account”.
- Type DELETE (ELIMINAR if the app is in Spanish) to confirm and tap “Delete account”. You need an Internet connection.
- The app signs you out and offers to also delete the data stored on the phone.
By email
If you no longer have the app, write to privacidad@mipresupuestomensual.com from your account's email address with the subject “Delete my account”. If you write from another address, we will ask you to confirm that the account is yours. We will delete it within 30 days at most and confirm it by email.
What is deleted
- Your account: email, password (hash), identifiers and Google link.
- Your profile and your plan.
- Your membership of a shared household (Pro plan). If you were the only member, the household and its data are deleted; otherwise ownership passes to the longest-standing member and the shared data remains available to the other members.
- The sign-in data linked to the account at our authentication provider.
What is not deleted automatically
- The data on your phone (transactions, accounts, settings…): it was never uploaded to our servers. Delete it when the app offers it after deleting the account, with Settings → “Delete all data” or by uninstalling the app.
- The backup files you exported to the Downloads folder: delete them yourself.
- Usage and crash statistics (without financial data): they are deleted automatically when their period expires (at most 14 months for statistics and 90 days for crashes). If you want us to delete them sooner, say so in your email.
Retention periods
The account and profile are deleted immediately. Our provider's backups are rotated within 30 days at most, after which no trace of the account remains. We would only keep some data if a law required us to, and only for the required period.
More information in the privacy policy.